Ecommerce retailers nowadays have a plethora of options for where they can sell their goods online. Shopify, Walmart, and Etsy are all platforms that allow vendors to get their products in front of customers. However, Amazon and eBay are two sites that have been around longer than the rest. You might wish to consider selling on one or the other, as they are the oldest online marketplaces. It is essential to know about Amazon Selling Clothes.
But how do you know which one will be more beneficial to you? There are compelling justifications for both, so we’re going over the distinctions between the two marketplaces to see which one is the best fit for your company.
Customers are expected to spend 4927 billion dollars on online shopping this year, 721 billion dollars higher than in 2020. In addition, 70% of consumers shopped on Amazon in the third quarter, compared to 35% on Walmart.com and 26% on Target.com. According to the Q4 2020 Consumer Trends Report, nearly half of consumers said they would be fine if they never shopped in a physical store again. This is an emphatic call to action.
Do customers have faith in Amazon or eBay?
Both Amazon and eBay are well-known, having been active since the mid-1990s. Amazon began operations in July 1994 under the name Cadabra (it changed its trade name to Amazon in 1995), and eBay followed suit in September 1995. However, when it comes to consumer trust, Amazon tends to outperform its competitors. Amazon places such a premium on establishing and keeping consumer trust that it’s written into the company’s vision, mission, and values.
Another reason Amazon is so popular among online customers is the simplicity they may return items. Their A-Z Guarantee promises that customers will get a complete refund if they are unhappy with the quality of their product or the time it takes to arrive. EBay’s procedure is even more convoluted when it comes to returning things and securing full refunds. Furthermore, sellers can check the ‘No Returns’ option on eBay, leaving purchasers with no recourse if they are dissatisfied with the product.
You could assume that’s a positive thing as a seller. However, in reality, it can be incredibly harmful to your company. By putting ‘No Returns’ on your listing, you’re telling potential purchasers they shouldn’t trust what you’re offering. As a result, by providing post-purchase support, Amazon builds brand loyalty and gives purchasers the confidence they need to take a chance on a product they might not otherwise buy. As a seller on their marketplace, you benefit from that trust.
Amazon’s fulfillment procedures vs. eBay’s
When it comes to fulfillment on eBay, you have one option: pack and ship orders yourself. On the other hand, Amazon gives you the choice of fulfilling orders yourself (Fulfillment by Merchant; FBM) or having Amazon do it for you (Fulfillment by Amazon; FBA). And it’s the second choice, Amazon FBA, that truly distinguishes Amazon.
Amazon offers to take a substantial chunk of the labor off your hands, but eBay expects merchants to operate every area of their business themselves. Amazon gives you time to focus on other aspects of your business by storing, choosing, packing, and shipping your things. Amazon FBA can also save you money in addition to saving you time. Yes, the fees are more significant when you use Amazon’s FBA program to fulfill your purchases. However, when you factor in storing, packaging, and shipping your products, the cost difference becomes substantially smaller.